Unified Communications Infra Engineer — Secure, Scalable IT

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH; Metro Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH seeks an IT Service Management professional to ensure security, integrity, and reliability of information systems. You will own incident resolution, design and operate IT infrastructure, and collaborate with stakeholders to translate business needs into technical solutions.

The role emphasizes risk assessment, adherence to ITIL processes, and proactive problem solving within a regulated, global insurance IT environment.

Qualifications

• Tertiary degree or equivalent combination of education and work experience.
• Experience in regulated environments is a plus.
• Familiarity with ITIL service management practices.

Responsibilities

• Maintain security, confidentiality and integrity of information systems.
• Take ownership of problems and resolve technical issues.
• Design, implement and operate IT infrastructure technologies and solutions.
• Create system designs with stakeholders to translate business problems into technical designs.
• Identify and assess risks, and support risk-based decisions.

Skills

ITIL

Risk management

Stakeholder collaboration

Problem solving

Education

Tertiary Degree or equivalent

Tools

Information security tools

Job description

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH seeks an IT Service Management professional to ensure security, integrity, and reliability of information systems. You will own incident resolution, design and operate IT infrastructure, and collaborate with stakeholders to translate business needs into technical solutions.

The role emphasizes risk assessment, adherence to ITIL processes, and proactive problem solving within a regulated, global insurance IT environment.