Underwriting Support Specialist - AUS Shift

QBE Group Shared Services Centre; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

QBE Group Shared Services Centre is seeking an Underwriting Support professional in the Cebu area to review documents, create binders, and process applications, renewals, and endorsements. The role emphasizes compliant processing, stakeholder communication, and efficient service delivery for underwriting operations.

With responsibilities spanning policy documentation, collaboration with agents, and project involvement, the position requires a secondary schooling background and may prefer a

Qualifications

• Underwriting experience in insurance is preferred.
• Experience with policy documentation is preferred.
• Insurance coursework experience is preferred.

Responsibilities

• Support the execution of timely and efficient underwriting activities by following established guidelines and referral rules.
• Assist with profit improvement initiatives for assigned territory by contributing to the development of underwriting plans.
• Collaborate with key stakeholders by sharing information and recommending solutions to basic underwriting issues.
• Assist team with streamlined underwriting by processing, documenting and organising assigned policies.
• Build relationships with agents by gathering inquiries, researching issues, and supporting agent training.
• Participate in project teams by collaborating during business planning and troubleshooting process issues.
• Maintain product, system, and process knowledge.
• Provide a professional level of services to external customers and internal stakeholders.
• Ensure timely communication with relevant stakeholders with respect to processing queries.

Skills

Administration

Analytical Thinking

Collaboration Tools

Communication

Critical Thinking

Customer Service

Customer Value Management

Detail-Oriented

Insurance Underwriting

Intentional collaboration

Managing performance

Regulatory Compliance

Risk Management

Stakeholder Management

Technical Support

Education

Secondary school certification

Bachelor's degree or higher

Job description

QBE Group Shared Services Centre is seeking an Underwriting Support professional in the Cebu area to review documents, create binders, and process applications, renewals, and endorsements. The role emphasizes compliant processing, stakeholder communication, and efficient service delivery for underwriting operations.

With responsibilities spanning policy documentation, collaboration with agents, and project involvement, the position requires a secondary schooling background and may prefer a