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Sleek is seeking a Customer Success professional in the Philippines to drive renewals and renewals-driven upsells in a fast-paced environment. You will own the renewal lifecycle from discovery to close and collaborate across teams to resolve complex customer scenarios.
Success in this role means data-driven decisions, strong communication, and a focus on monthly renewal targets, CSAT, and cash collection, while thriving in a customer-first culture.
Sleek is seeking a Customer Success professional to drive revenue through renewals and renewals-driven upsells, located in the Philippines or India. The role emphasizes customer-centric problem solving, data-driven decision making, and cross-functional collaboration to achieve monthly renewal, CSAT, and cash-collection targets. You're expected to handle complex customer scenarios, maintain strong communication, and own the renewal lifecycle from discovery to close, while thriving in a