Trilingual Client Services Manager LATAM Night Shift

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase is seeking a Client Service Account Manager for JPMorgan Payments in the Philippines. You will advise high-value corporate clients, collaborate with internal teams to deliver strategic plans, and ensure alignment with risk policies while maintaining exceptional service across the client base.

The role emphasizes problem solving, clear communication, and deep Treasury Services product knowledge, with a night shift schedule and weekend rest days as needed.

Qualifications

• Strong proficiency in Spanish, Portuguese and English (speaking, reading, writing).
• Minimum of 3 years of relevant industry and/or functional experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communication clearly and confidently.
• Effective time management in a fast-paced environment.
• Ability to partner with internal colleagues and external clients.
• Sound judgment in decision-making and risk evaluation.
• Flexibility with working hours and use of virtual connectivity tools.

Responsibilities

• Serves as a key advisor to a portfolio of large corporate or financial institution clients.
• Provides strategic advice and consultation to clients.
• Partners with internal teams to develop and implement business plans that meet client expectations.
• Ensures compliance with risk policies and practices.
• Meets with clients (in-person and remotely) to assess needs and satisfaction.
• Identifies product/service gaps and opportunities for enhancements.

Skills

Spanish

Portuguese

English

Client relationship management

Time management

Cross-functional collaboration

Risk awareness

Flexible scheduling

Job description

JPMorganChase is seeking a Client Service Account Manager for JPMorgan Payments in the Philippines. You will advise high-value corporate clients, collaborate with internal teams to deliver strategic plans, and ensure alignment with risk policies while maintaining exceptional service across the client base.

The role emphasizes problem solving, clear communication, and deep Treasury Services product knowledge, with a night shift schedule and weekend rest days as needed.