Global Liquidity Client Services Specialist

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines seeks an Associate in Global Liquidity Client Services to support institutional clients through servicing inquiries, onboarding activities, and account maintenance from start to finish.

You will coordinate with internal partners to resolve operational items accurately and on time, while operating in a control-focused environment and contributing to continuous improvement.

Qualifications

• Bachelor’s degree or equivalent qualification
• Experience in financial services environment is preferred
• Strong client-service mindset with ownership and accuracy

Responsibilities

• Manage day-to-day client inquiries and service requests.
• Investigate operational issues and escalate when needed.
• Coordinate onboarding activities and track progress across stakeholders.
• Complete account maintenance requests with accurate documentation and approvals.
• Collaborate with Operations, Product, Tax, Compliance, Legal and other teams to drive resolution and reduce rework.
• Maintain clear internal records of requests and decisions per procedures.

Skills

Client servicing

Onboarding

Account maintenance

Communication

Problem solving

Time management

Attention to detail

Collaboration

Organizational skills

Education

Bachelor’s degree or equivalent

Finance or related field

Tools

Excel

Office applications

Job description

JPMorgan Chase & Co. in the Philippines seeks an Associate in Global Liquidity Client Services to support institutional clients through servicing inquiries, onboarding activities, and account maintenance from start to finish.

You will coordinate with internal partners to resolve operational items accurately and on time, while operating in a control-focused environment and contributing to continuous improvement.