LatAm Treasury Client Advisor (Trilingual: EN/ES/PT)

JPMorgan Chase & Co.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Service Account Manager in Manila to advise on treasury services and deliver exceptional client service.

You will partner with internal teams to plan and execute strategies that meet client expectations while ensuring risk policies are followed. Responsibilities include maintaining client relationships, identifying service improvements, and coordinating with teams to address issues promptly.

Qualifications

• Fluent in Spanish, Portuguese and English (written and spoken).
• Minimum 3 years of relevant industry experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communications clearly.
• Effective time management in a fast-paced environment.
• Ability to partner with internal colleagues and external clients.
• Sound judgment in decision-making and risk evaluation.
• Flexibility with working hours and virtual connectivity tools.

Responsibilities

• Serve a portfolio of large corporate or financial institution clients.
• Advise clients with strategic consultation and business plans.
• Proactively reach out to assess progress and client satisfaction.
• Identify product/service gaps and suggest enhancements.
• Collaborate with internal teams to meet client expectations.
• Recommend product enhancements and service delivery plans.
• Meet with clients in-person or remotely to understand needs.

Skills

Spanish

Portuguese

English

Client service

Treasury services

Risk awareness

Time management

Cross-functional collaboration

Virtual tools

AI analytics awareness

Job description

JPMorgan Chase & Co. is seeking a Client Service Account Manager in Manila to advise on treasury services and deliver exceptional client service.

You will partner with internal teams to plan and execute strategies that meet client expectations while ensuring risk policies are followed. Responsibilities include maintaining client relationships, identifying service improvements, and coordinating with teams to address issues promptly.