Travel Operations Right-Hand: Itineraries & Inbox Maestro

VA Masters

Guihulngan

On-site

PHP 279,000 - 446,000

Full time

8 days ago

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

VA Masters in the Philippines is seeking a Travel Operations Assistant who is highly organized and reliable to support a busy independent travel advisor. You will own reminders, itineraries, and inbox flow inside one centralized system, ensuring trips stay on track and every deadline is met.

You will build and maintain a single client system, set up automated email reminders, craft clear itineraries, manage a high-volume inbox, and surface timely updates for upcoming trips and payments, working

Qualifications

Strong organizational and time-management skills with reliability around deadlines.
Experience setting up and running email automations or reminder workflows using CRM tools.
Comfortable building and formatting itineraries and working with booking or trip details.
Excellent written English with a warm, professional style suited to client-facing communication.
Experience managing a busy inbox and juggling multiple clients and priorities.

Responsibilities

Build and maintain a single, organized system to track all clients, trips, key dates, and payment milestones.
Set up and manage automated email sequences for trip, pre-departure, and payment reminders so clients are always informed on time.
Proactively schedule and send reminders ahead of each client's trip so no date or deadline is ever missed.
Create clear, well-formatted client itineraries and keep them updated as trip details change.
Manage and triage a high-volume inbox — sort, prioritize, respond to routine inquiries, and flag anything needing personal attention.
Track upcoming trips and payment due dates and surface a daily or weekly "what's due" overview.
Maintain accurate, up-to-date client records.