Travel CSR Specialist — Onsite in Cainta (PTO, Tuition)

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to join our onsite team. You will help customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Onsite role with opportunities for career development within a supportive, inclusive culture. Training and a competitive benefits package are available based on position and tenure.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Product knowledge

Computer skills

Education

Tourism

HRM

Aviation

Job description

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to join our onsite team. You will help customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Onsite role with opportunities for career development within a supportive, inclusive culture. Training and a competitive benefits package are available based on position and tenure.