Travel Specialist — Onsite in Cainta with Great Benefits

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 230,000 - 320,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Travel Specialist to work onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Ideal candidates include college graduates in Tourism, HRM, or Aviation; others may have BPO experience. A supportive culture and growth opportunities are highlighted in this role.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Product knowledge

Computer skills

Education

Tourism

HRM

Aviation

Job description

TTEC Customer Care Management Philippines Inc is seeking a Travel Specialist to work onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Ideal candidates include college graduates in Tourism, HRM, or Aviation; others may have BPO experience. A supportive culture and growth opportunities are highlighted in this role.