Travel Specialist—Onsite Cainta, Up to P25K + Benefits

TTEC Customer Care Management Philippines Inc; Cainta; In loco; PHP 402.000 - 536.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellness incentives

PTO (paid time off)

Tuition reimbursement

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to work onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and providing helpful product knowledge in a supportive, friendly manner.

The role emphasizes compassionate service, product familiarity, and effective communication within a global customer care environment, with a benefits package that may include PTO and wellness incentives.

Competenze

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience required.

Mansioni

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Conoscenze

Customer service

Communication

Research

Computer skills

Formazione

Tourism/HRM/Aviation degree

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to work onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and providing helpful product knowledge in a supportive, friendly manner.

The role emphasizes compassionate service, product familiarity, and effective communication within a global customer care environment, with a benefits package that may include PTO and wellness incentives.