Travel CSR (Onsite Cainta) — Grow with Compassionate Care

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 240,000 - 400,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. You will help customers by answering inquiries, researching solutions, and applying product knowledge with a friendly, service-oriented approach.

Ideal candidates include tourism/HRM/aviation graduates or those with BPO exposure. Computer skills and a customer-first mindset are essential in a collaborative, growth-focused team at a company with strong values.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

Travel-related degree

Product knowledge

Computer skills

Job description

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. You will help customers by answering inquiries, researching solutions, and applying product knowledge with a friendly, service-oriented approach.

Ideal candidates include tourism/HRM/aviation graduates or those with BPO exposure. Computer skills and a customer-first mindset are essential in a collaborative, growth-focused team at a company with strong values.