Travel Specialist: Elevate Customer Journeys in Cainta PTO

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Travel Specialist to be based onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and guiding them through products and services with a focus on a positive experience.

Ideal candidates may be recent graduates in Tourism, HRM, or Aviation or others with experience in BPO. A friendly, inclusive culture and opportunities for professional development are emphasized, with a competitive benefits package.

Qualifications

• Customer service mindset with ability to resolve issues.
• Strong communication and empathy when assisting customers.
• Basic computer skills and problem-solving abilities.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

BPO experience

Computer literacy

Education

Travel-related degree (Tourism/HRM/Aviation)

Tools

Computer software

Job description

TTEC Customer Care Management Philippines Inc is seeking a Travel Specialist to be based onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and guiding them through products and services with a focus on a positive experience.

Ideal candidates may be recent graduates in Tourism, HRM, or Aviation or others with experience in BPO. A friendly, inclusive culture and opportunities for professional development are emphasized, with a competitive benefits package.