Onsite Travel Specialist in Cainta — Growth, PTO, Tuition

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to support customers onsite and deliver exceptional travel-related assistance. This role is based at Robinson Place Cainta, 2nd Floor, near Junction, Ortigas Ave.

Extension, and offers the chance to grow within a global team. No BPO experience is required for graduates of Tourism, HRM, Aviation, or similar travel courses, while others may need up to 6 months of BPO experience.

Qualifications

• 6 months of BPO experience required for non-graduates of travel-related courses.
• No BPO experience required for graduates of Tourism, HRM, Aviation, or similar travel courses.
• Ability to recognize and explain product or service knowledge.
• Proficient computer skills.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

Customer service

Computer literacy

Education

Tourism/HRM/Aviation degree or coursework

Job description

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to support customers onsite and deliver exceptional travel-related assistance. This role is based at Robinson Place Cainta, 2nd Floor, near Junction, Ortigas Ave.

Extension, and offers the chance to grow within a global team. No BPO experience is required for graduates of Tourism, HRM, Aviation, or similar travel courses, while others may need up to 6 months of BPO experience.