Onsite Travel Specialist in Cainta — Up to P25K + Benefits

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Benefits package (PTO, tuition support

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and guiding them to resolutions with a friendly approach.

The role emphasizes a strong customer-service mindset and requires either relevant travel-course graduates or a minimum of 6 months BPO exposure for other candidates. Computer literacy is essential.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers and provide guidance.
• Conduct research to provide answers and resolve customer issues.
• Support customers with a courteous, solution-focused approach.

Skills

Customer service

Communication

Computer literacy

Education

Tourism, HRM, Aviation or related travel course

Job description

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. You will assist customers by answering inquiries, researching solutions, and guiding them to resolutions with a friendly approach.

The role emphasizes a strong customer-service mindset and requires either relevant travel-course graduates or a minimum of 6 months BPO exposure for other candidates. Computer literacy is essential.