Travel CSR Specialist — Onsite Cainta | PTO

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Paid time off (PTO)

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to join our onsite team. You’ll help customers with travel-related inquiries, provide product information, and resolve issues with a friendly approach.

No BPO experience is required for graduates of Tourism, HRM, Aviation, or similar travel-related programs; six months of BPO experience is needed for others. A computer-literate candidate with good communication will thrive.

Qualifications

• No BPO experience required for graduates of Tourism, HRM, Aviation, or similar travel-related courses.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Problem solving

Computer skills

Education

Senior high school diploma

College undergraduate

College degree

Job description

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to join our onsite team. You’ll help customers with travel-related inquiries, provide product information, and resolve issues with a friendly approach.

No BPO experience is required for graduates of Tourism, HRM, Aviation, or similar travel-related programs; six months of BPO experience is needed for others. A computer-literate candidate with good communication will thrive.