Travel Specialist – Onsite in Cainta, Great Benefits

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 223,000 - 357,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to assist customers onsite, delivering friendly service and accurate information to resolve queries quickly.

We welcome new graduates from Tourism, HRM or Aviation and require 6 months BPO experience for other graduates; strong product knowledge and computer skills are essential, with an inclusive culture and benefits package based on position.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses
• Recognize, apply and explain product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

Computer skills

Education

Tourism/HRM/Aviation degree or related travel course

Job description

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to assist customers onsite, delivering friendly service and accurate information to resolve queries quickly.

We welcome new graduates from Tourism, HRM or Aviation and require 6 months BPO experience for other graduates; strong product knowledge and computer skills are essential, with an inclusive culture and benefits package based on position.