Travel Consultant

Gratitude Philippines; Cebu City; On-site; PHP 279,000 - 424,000; Full time

Job summary

A travel industry firm in Cebu City is seeking a highly technical individual to manage international flight bookings and hotel reservations. You will handle complex ticketing issues and work with Global Distribution Systems, specifically required GDS experience with Amadeus, Sabre, or Apollo. Candidates should have at least 1 year of call center experience. This role offers a unique opportunity to enhance skills in a dynamic environment.

Qualifications

• 1 year of experience in a call center environment is required.
• Hands-on experience with GDS systems like Amadeus, Sabre, or Apollo.

Responsibilities

• Manage booking of international flights and hotel reservations.
• Handle complex ticket reissues and cancellations.
• Work directly with Global Distribution Systems to ensure travel experiences.

Skills

GDS commands proficiency

Call center experience

Tools

Amadeus

Sabre

Apollo

Job description

Job Description

Job Description:

This is a highly technical role within the travel industry. You will be responsible for booking international flights, managing hotel reservations, and handling complex ticket reissues or cancellations. You will work directly within Global Distribution Systems to ensure seamless travel experiences for corporate or leisure travelers.

Requirements:

• Experience: 1 year of Call Center Experience PLUS hands‑on experience with GDS systems (Amadeus, Sabre, or Apollo).
• Technical Skills: Proficiency in GDS commands for pricing, ticketing, and split PNRs.

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