Travel Consultant

Metacom Careers; Taguig; On-site; PHP 279,000 - 424,000; Full time

Job summary

Metacom Careers in Manila seeks an experienced Travel Specialist to assist clients in planning and booking itineraries, including flights, accommodations, and activities. You will deliver expert advice on destinations and travel options and use GDS systems for bookings and ticketing.

You will handle inquiries, resolve issues, and stay updated on travel trends and industry regulations, working in a fast-paced office with occasional extended hours to meet client needs.

Qualifications

• Bachelor’s degree in Travel and Tourism or related field.
• 2–5 years of experience in travel/tourism.
• Proficiency with GDS, Sabre, and ticketing knowledge.
• Excellent communication and interpersonal skills; attention to detail.
• Comfort handling high-pressure customer service.

Responsibilities

• Assist clients in planning and booking travel itineraries including flights, accommodations, and activities.
• Provide expert advice on destinations, travel requirements, and various travel options.
• Utilize Global Distribution Systems (GDS) for booking and ticketing services.
• Handle client inquiries and resolve travel issues and complaints efficiently.
• Maintain up-to-date knowledge of travel trends and industry regulations.

Skills

GDS Sabre

Ticketing knowledge

Education

Bachelor’s degree in Travel and Tourism or related field

Job description

Description

• Assist clients in planning and booking travel itineraries including flights, accommodations, and activities.
• Provide expert advice on destinations, travel requirements, and various travel options.
• Utilize Global Distribution Systems (GDS) for booking and ticketing services.
• Handle client inquiries and resolve travel issues and complaints efficiently.
• Maintain up-to-date knowledge of travel trends and industry regulations.

Requirements

• Educational Qualifications: Bachelor’s degree in Travel and Tourism or related field.
• Experience Level: 2-5 years.
• Skills and Competencies: Proficient in GDS, especially Sabre; strong ticketing knowledge.
• Qualities and Traits: Excellent communication and interpersonal skills; strong attention to detail.
• Responsibilities and Duties: Ability to deliver exceptional customer service and work under pressure.
• Working Conditions: Fast-paced office environment with potential odd hours based on client needs.