Travel Consultant

Philscan Travel And Tours Inc.; Makati; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Life Insurance

HMO

Job summary

A travel services company in Makati seeks a motivated Travel Consultant responsible for managing bookings and ticketing for domestic and international travel. You will handle travel transactions with mid-office systems and communicate with clients to ensure high satisfaction. Ideal candidates are detail-oriented and can manage various tasks efficiently, with opportunities for those new to corporate travel. Training on GDS systems is available, and the position is full-time.

Qualifications

• Basic understanding of mid-office systems is beneficial.
• Prior experience with travel booking and ticketing is preferred but not required.
• Ability to manage multiple administrative tasks efficiently.
• Strong written and verbal communication skills
• Problem-solving ability and attention to detail
• Ability to manage multiple administrative tasks efficiently
• Team player with a willingness to learn and grow in the industry

Responsibilities

• Book, rebook, and ticket travel for various itineraries.
• Manage travel transactions using GDS and mid-office systems.
• Communicate travel updates and support to clients effectively.
• Resolve basic travel issues like fare discrepancies.
• Assist with administrative tasks including scheduling.
• Escalate complex travel issues to senior consultants when necessary
• Support the team in improving booking efficiency and accuracy

Skills

Strong written and verbal communication skills

Problem-solving ability

Attention to detail

Team player

Education

Bachelor's Degree in Tourism, Travel Management or related field

Tools

GDS systems (e.g., Sabre, Amadeus, Galileo)

Amadeus

Galileo

Job description

Overview

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

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Job Description

Insurance Health & Wellness

Life Insurance, HMO

We are seeking a motivated and detail-oriented Travel Consultant who will be responsible for managing bookings, rebookings, and ticketing for domestic, regional, and some international travel. This role includes handling transactional requirements using mid-office systems, issuing tickets, and addressing minor travel issues. The Corporate Travel Consultant communicates professionally with clients and team members, ensuring efficient travel arrangements and high levels of client satisfaction. The position suits individuals new to corporate travel or with limited experience in handling complex travel arrangements.

Responsibilities

• Book, rebook, and ticket travel for domestic, regional, and occasional international itineraries
• Use mid-office systems and Global Distribution Systems (GDS) to manage travel transactions
• Communicate with clients and internal teams via phone and email to provide travel updates and support
• Resolve basic travel issues, including fare discrepancies and minor Airline Debit Memos (ADMs)
• Assist with administrative tasks such as email management, scheduling, and payment requests
• Escalate complex travel issues to senior consultants when necessary
• Support the team in improving booking efficiency and accuracy

Qualifications

• Bachelors Degree in Tourism, Travel Management or related field.
• Basic understanding of GDS systems (e.g., Sabre, Amadeus, Galileo); training available
• Prior experience with travel booking and ticketing is preferred but not required
• Strong written and verbal communication skills
• Problem-solving ability and attention to detail
• Ability to manage multiple administrative tasks efficiently
• Team player with a willingness to learn and grow in the industry

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