Travel Booking Specialist: Flight & Hotel - Onsite

Caldwell Communications; Philippines; On-site; PHP 174,000 - 290,000; Full time

Benefits offered by this job

Performance-based incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications is hiring Call Center Agents for a Travel Account in Quezon City. This onsite role handles travel inquiries, flight and hotel bookings, changes, and general support via phone, chat, or email.

You’ll join a dynamic team with paid training from Day 1, performance-based incentives, and clear paths for growth while delivering excellent customer service in a fast-paced travel environment. No prior BPO experience required and you’ll work on shifting schedules.

Qualifications

• No BPO/call center experience required.
• Education: HS/SHS/College undergrad or graduate.
• Strong English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Skills

English communication

Basic computer skills

Customer-focused

Detail-oriented

Education

Education: HS/SHS/College

Job description

Caldwell Communications is hiring Call Center Agents for a Travel Account in Quezon City. This onsite role handles travel inquiries, flight and hotel bookings, changes, and general support via phone, chat, or email.

You’ll join a dynamic team with paid training from Day 1, performance-based incentives, and clear paths for growth while delivering excellent customer service in a fast-paced travel environment. No prior BPO experience required and you’ll work on shifting schedules.