Travel Booking Specialist: Flights & Hotels (Onsite)

Caldwell Communications; Marikina; On-site; PHP 257,000 - 290,000; Full time

Job summary

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account onsite. You will handle travel inquiries, flight and hotel bookings, and changes via phone, chat, or email.

Paid training from Day 1, performance-based incentives, and clear career growth opportunities. Onsite role across multiple sites in Metro Manila with a supportive team and a friendly work environment.

Qualifications

• No BPO/call center experience required.
• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email.
• Provide friendly, accurate, and timely assistance to travelers to ensure a positive experience.

Skills

Good English communication

Customer-focused

Detail-oriented

Education

Education: High School up to College Graduate

Job description

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account onsite. You will handle travel inquiries, flight and hotel bookings, and changes via phone, chat, or email.

Paid training from Day 1, performance-based incentives, and clear career growth opportunities. Onsite role across multiple sites in Metro Manila with a supportive team and a friendly work environment.