Travel Flight Booking Agent – Onsite, Growth & Training

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Job summary

Caldwell Communications in the Philippines is hiring Call Center Agents for a Travel Account to support customers with travel inquiries, bookings, and assistance via phone, chat, or email.

Onsite roles at Muñoz, Quezon City with paid training from Day 1; no prior BPO experience required. Open to High School graduates, Senior High, or College students/ grads interested in travel customer service.

Qualifications

• No prior BPO/call center experience required.
• High School, Senior High School, College Undergraduate, or College Graduate.
• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries via phone, chat, or email.
• Handle flight and hotel reservations, itinerary changes, cancellations, and general customer support.

Skills

Good English

Education

High School

Senior High School

College Undergraduate

College Graduate

Job description

Caldwell Communications in the Philippines is hiring Call Center Agents for a Travel Account to support customers with travel inquiries, bookings, and assistance via phone, chat, or email.

Onsite roles at Muñoz, Quezon City with paid training from Day 1; no prior BPO experience required. Open to High School graduates, Senior High, or College students/ grads interested in travel customer service.