Travel Agent

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

HMO Benefits

Shift Schedule (Day shift/Mid shift/Ni

Job summary

Sapient Global Services is hiring Call Center Agents in Metro Manila. Join a fast-paced team and help customers with inquiries across travel, healthcare, financial, telco non-voice and other accounts. We offer up to PHP 25,000 monthly, day/mid/night shifts, HMO benefits, and the chance to start with a one-day hiring process.

Be part of a pioneer workforce delivering great customer service. No prior long processes required—get onboard quickly and enjoy incentives, signing bonuses, and premium

Qualifications

• Follow standard operations and procedures.
• Recognize and escape priority problems in accordance with Client standards.
• Ensure one call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Responsibilities

• Follow standard operations and procedures.
• Recognize and escalate priority problems in accordance with Client standards.
• Ensure one-call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Skills

Customer service

Communication

Problem solving

Troubleshooting

Job description

One-day hiring process! Earn up to 25k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites!
The ideal candidate loves talking to people and proactively solving issues.

What can we offer?

• HMO Benefits
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Responsibilities:

• Follow standard operations and procedures.
• Recognize and escape priority problems in accordance with Client standards.
• Ensure one call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

We are currently hiring for the following accounts:

• Customer Service
• Technical Support
• Travel Account
• Hotel Reservation Account
• Healthcare Account
• Financial
• Telco Non Voice