Call Center Agent - Voice/Nonvoice

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Job summary

Sapient Global Services in Quezon City, Philippines is hiring Customer Service Representatives. One-day hiring process. Earn up to 25,000 PHP monthly plus bonuses and incentives.

You will handle incoming calls, provide information, resolve complaints, and maintain accurate records of customer interactions. Ideal candidates have a high school diploma, strong communication and interpersonal skills, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Able to thrive in a fast-paced environment and solve problems.
• Be part of a growing team and enjoy work-life balance.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and elevate issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Communication skills

Problem solving

Interpersonal skills

Adaptability

Education

High school diploma

Job description

One-day hiring process! Earn up to 25k monthly + Bonus and Incentives! We are looking for dedicated Customer Service Representatives to join our team! This is for urgent hiring.

Responsibilities

• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and elevate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Qualifications

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
• BE PART OF A GROWING TEAM AND ENJOY WORK‑LEBalance!