Travel Account - Csr - Non-Voice

Sapient Solutions - Sgs; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Job summary

Sapient Solutions - Sgs is hiring a Travel Representative for our Metro Manila sites. This urgent role involves assisting clients with travel bookings, answering inquiries, and providing destination recommendations.

No prior travel experience is required as we provide comprehensive training. You will aim to meet customer satisfaction targets and drive sales conversions, working closely with a growing team in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• No prior travel experience needed; training provided.
• Strong communication and organizational skills.
• Attention to detail and problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work independently or in a team.

Responsibilities

• Answer inquiries from clients about travel products and services.
• Assist clients with booking travel arrangements and ensure accuracy of booking details and itinerary.
• Provide advice and recommendations on travel destinations and activities.
• Handle customer complaints and resolve issues related to travel bookings.
• Achieve performance targets related to customer satisfaction and sales conversion.

Skills

Strong communication

Organizational skills

Attention to detail

Problem-solving

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

Travel booking systems

Travel booking tools

Job description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Travel Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity

Responsibilities

• Answer inquiries from clients about travel products and services
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications

• High school diploma or equivalent required
• No prior travel experience necessary—we provide comprehensive training!
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you.