Call Center Agent

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Dedicated WIFI zones

Gaming areas

Fitness options

Free Day Meals

Team celebrations

Job summary

Recruitify_HR is Hiring on-site in Manila for BPO Specialists across Travel, Healthcare, and Banking accounts. Immediate openings for skilled agents with opportunities across multiple accounts and sites.

We seek experienced agents with at least 6 months in a BPO; new graduates are welcome for select entry-level accounts. Enjoy dedicated office amenities, meals, and team celebrations in a dynamic work environment.

Qualifications

• Six months of BPO experience is mandatory.
• New graduates are welcome for select entry-level accounts.

Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible.
• Maintain a high level of product and procedural knowledge to effectively assist customers.

Skills

Customer service

Communication skills

Education

College Degree

Job description

Hiring BPO Specialists: Travel, Healthcare & Banking Accounts! JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites.

LOCATIONS (On-Site Only)

Manila

Your Rewards & Benefits

Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives

Workload: Manageable call volume with fixed weekly rest days.

Elite On-site Perks

• Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness options.
• Free Day Meals and regular team celebrations.

REQUIREMENTS (We Have Two Tracks)

• Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY.
• New Agents: College Graduates/Freshers are welcome to apply for select entry-level accounts.

Job Role & Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible.
• Maintain a high level of product and procedural knowledge to effectively assist customers.

Fast-Track Process: One Easy Interview!