Travel Booking Experience Specialist Non-Voice One Day Process

Caldwell Communications; Marikina; On-site; PHP 174,000 - 290,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications is hiring Call Center Agents for a Travel Account in the Manila region. This onsite role offers a monthly salary of up to ₱26,000 and full-time hours with paid training from Day 1.

Join a team focused on travel and customer service, with opportunities for growth and development across shifts. Prior call center experience is not required, making it accessible for graduates and job seekers in Metro Manila.

Qualifications

• No prior BPO/call center experience required.
• Education: High School up to College Graduate.
• Strong English communication skills.
• Basic computer skills appropriate for online tools.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries.
• Process flight and hotel reservations.
• Handle itinerary changes and cancellations.
• Provide general customer support via phone, chat, or email.

Skills

Good English

Basic computer skills

Customer-focused

Detail-oriented

Education

High School / College Undergraduate

Job description

Call Center Agent Hiring | Travel Account

Quezon City | Onsite | Up to ₱26,000/month | Full-time

Why Join Us?

• Earn up to ₱26,000/month
• Performance-based incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

We are hiring Call Center Agents for a Travel Account! If you're looking to build a career in the travel and customer service industry, this is your opportunity.

Locations

Main Site: Muñoz, Quezon City

Other Sites: Quezon City, Pasig, Mandaluyong, Makati, Manila

Job Overview

Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Requirements

• No BPO/call center experience required
• High School, Senior High School, College Undergraduate, or College Graduate
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Training

Paid training from Day 1 with full onboarding support.