Passenger Service Agent - Travel account - CSR

Motortrade Nationwide Corporation; Quezon City; On-site; PHP 201,000 - 379,000; Full time

Benefits offered by this job

Fixed weekends off

Competitive salary

Monthly commissions

HMO with 2 dependents

Free coffee & biscuits

Paid leaves, OT & holiday pay

13th-month pay

Fast-track career growth

Signing bonuses & incentives

Job summary

Motortrade Nationwide Corporation is hiring Call Center Agents for Non-Voice accounts in Metro Manila. This onsite role focuses on resolving inquiries, updating records, and delivering accurate information while contributing to a collaborative team environment.

The position offers weekends off, monthly commissions, and an array of benefits including HMO, leaves, OT, 13th month pay, and career growth opportunities for high performers.

Qualifications

• Experience in handling customer inquiries and maintaining accurate records is a plus.
• Ability to stay updated on policies and provide accurate information.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.

Skills

Customer service

Communication

Record keeping

Teamwork

Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escape issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY