Call Center Agent

Recruitify_HR

Makati

On-site

PHP 279,000 - 446,000

Full time

2 days ago

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Benefits offered by this job

Dedicated WIFI zones

Gaming areas

Fitness options

Free day meals

Team celebrations

Job summary

Recruitify_HR in Manila is seeking BPO specialists to handle high-volume inbound inquiries across travel, healthcare, and banking accounts. On-site positions offer competitive pay and incentives, with weekly rest days and elite office perks.

The roles welcome both experienced agents with at least 6 months BPO experience and fresh graduates for select accounts. Apply quickly via an easy interview process.

Qualifications

Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY.
New Agents: College Graduates/Freshers are welcome to apply for select entry‑level accounts.

Responsibilities

Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
Identify, troubleshoot, and provide solutions for customer concerns, ensuring first‑call resolution (FCR) where possible.
Maintain a high level of product and procedural knowledge to effectively assist customers.

Education

College graduates or freshers

Job description

Hiring BPO Specialists: Travel, Healthcare & Banking Accounts!

JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites.

LOCATIONS (On‑Site Only): MANILA

Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives

Workload: Manageable call volume with fixed weekly rest days.

Elite On‑site Perks

Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness options.

Free Day Meals and regular team celebrations.

REQUIREMENTS (We Have Two Tracks)

Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY.

New Agents: College Graduates/Freshers are welcome to apply for select entry‑level accounts.

Job Role & Responsibilities

Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
Identify, troubleshoot, and provide solutions for customer concerns, ensuring first‑call resolution (FCR) where possible.
Maintain a high level of product and procedural knowledge to effectively assist customers.

Fast-Track Process: One Easy Interview!

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