Transport Operations Assistant (Laguna)

Watsons Personal Care Stores (Philippines), Inc.; Biñan; On-site; PHP 279,000 - 446,000; Full time

Job summary

Watsons Personal Care Stores (Philippines), Inc. is seeking a Transport Coordinator to oversee daily transport operations at the distribution center. You will manage schedules, dispatch, and delivery updates, while monitoring truck utilization and service levels.

This role requires strong coordination with 3PL partners and internal teams to ensure timely, accurate transport activities. The ideal candidate has a Bachelor's degree in a related field and at least 1 year of transport operations

Qualifications

• Bachelor's degree in logistics, supply chain, business admin or related field.
• At least 1 year of experience in transport operations or logistics coordination.
• Analytical and detail-oriented with strong coordination and communication skills.
• Proficient in Excel and basic warehouse systems.

Responsibilities

• Coordinate daily transport activities including schedules, dispatch requirements, delivery updates, and follow-ups.
• Monitor truck availability, utilization, routes, fill rates, and backload opportunities.
• Maintain transport trackers and reports; monitor service levels and KPIs.
• Escalate performance gaps and coordinate with 3PL partners and stakeholders.
• Ensure completeness and accuracy of transport documentation.

Skills

Analytical

Coordination

Communication

Organized

Multi-tasking

1 year experience

Education

Bachelor's Degree in Logistics or related

Tools

Microsoft Excel

Warehouse systems

Job description

About the role

You will be responsible for coordinating and monitoring daily transport operations of the assigned Distribution Center, ensuring accurate and timely execution of transport activities, reporting, documentation, and issue follow-through. You will support transport performance monitoring, resource utilization, vendor coordination, and process compliance while working closely with the Supervisor and relevant stakeholders to maintain efficient transport operations.

Key responsibilities

• Coordinate daily transport activities including schedules, dispatch requirements, delivery updates, and operational follow-ups

• Monitor truck availability, utilization, route assignments, fill rates, and backload opportunities

• Maintain transport trackers and reports

• Monitor service levels and operational KPIs

• Identify exceptions and ensure timely escalation and follow-through of performance gaps

• Coordinate with Warehouse Operations, Rank & File personnel, 3PL partners, and other stakeholders on transport issues, delays, and service disruptions

• Monitor vendor activities and service performance

• Ensure completeness and accuracy of transport documentation

• Maintain system transactions, trackers, and operational reports in accordance with established procedures

• Provide operational support to the Supervisor and coordinate effectively with internal and external stakeholders

About you

• Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field

• At least 1 year of experience in transport operations, logistics coordination, or a similar role preferred

• Analytical and detail-oriented

• Strong coordination and communication skills

• Proficient in Microsoft Excel and basic warehouse systems

• Organized and able to manage multiple tasks