Transport Operations Assistant (Cebu)

Watsons Personal Care Stores (Philippines), Inc.; Consolacion; On-site; PHP 279,000 - 446,000; Full time

Job summary

Watsons Personal Care Stores (Philippines), Inc. is seeking a Transport Operations Coordinator to coordinate and monitor daily transport activities at the Distribution Center, ensuring timely execution, accurate reporting, and proper documentation.

You will support performance monitoring and vendor coordination, escalate issues, and work closely with the Supervisor and other stakeholders to maintain efficient transport operations.

Qualifications

• Bachelor’s degree in logistics, supply chain, business administration or related field.
• At least 1 year of experience in transport operations or logistics coordination.
• Analytical and detail-oriented with strong communication skills.
• Proficient in Excel and able to use basic warehouse systems.

Responsibilities

• Coordinate daily transport activities including schedules, dispatch, updates and follow-ups.
• Monitor truck availability, route assignments, fill rates and backloads.
• Maintain transport trackers and reports and ensure accurate documentation.
• Monitor service levels and operational KPIs; escalate gaps promptly.
• Coordinate with Warehouse Ops, 3PLs and stakeholders on issues.
• Ensure completeness and accuracy of transport documentation and transactions.

Skills

Logistics coordination

Transport operations

Vendor coordination

Analytical skills

Communication

Multitasking

Education

Bachelor's Degree in Logistics or related field

Tools

Excel

Job description

About the role

You will be responsible for coordinating and monitoring daily transport operations of the assigned Distribution Center, ensuring accurate and timely execution of transport activities, reporting, documentation, and issue follow-through. You will support transport performance monitoring, resource utilization, vendor coordination, and process compliance while working closely with the Supervisor and relevant stakeholders to maintain efficient transport operations.

Key responsibilities

• Coordinate daily transport activities including schedules, dispatch requirements, delivery updates, and operational follow-ups

• Monitor truck availability, utilization, route assignments, fill rates, and backload opportunities

• Maintain transport trackers and reports

• Monitor service levels and operational KPIs

• Identify exceptions and ensure timely escalation and follow-through of performance gaps

• Coordinate with Warehouse Operations, Rank & File personnel, 3PL partners, and other stakeholders on transport issues, delays, and service disruptions

• Monitor vendor activities and service performance

• Ensure completeness and accuracy of transport documentation

• Maintain system transactions, trackers, and operational reports in accordance with established procedures

• Provide operational support to the Supervisor and coordinate effectively with internal and external stakeholders

About you

• Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field

• At least 1 year of experience in transport operations, logistics coordination, or a similar role preferred

• Analytical and detail-oriented

• Strong coordination and communication skills

• Proficient in Microsoft Excel and basic warehouse systems

• Organized and able to manage multiple tasks