Transformation Leader - Lean, Process Improvement & Change

Bon Secours Mercy Health; Taguig; Hybrid; PHP 2,000,000 - 3,500,000; Full time

Benefits offered by this job

HMO medical coverage

Retirement plan

Paid vacation

SSS, PhilHealth and Pag-IBIG

Job summary

Bon Secours Mercy Health Global Business Services – Manila is seeking a Lead Business Transformation to drive enterprise and function-level initiatives, delivering improvements in efficiency, cost, quality, and customer experience.

You will lead Kaizen events, apply Lean and Six Sigma, partner with cross-functional teams, and mentor teams in continuous improvement while ensuring compliance and measurable outcomes.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management or related field.
• Master’s degree in Business Administration, Industrial Engineering or related field preferred

Responsibilities

• Lead end-to-end transformation initiatives across multiple functions from problem definition to implementation and sustainment.
• Plan and facilitate Kaizen events and rapid improvement workshops to drive measurable process improvements.
• Apply Lean, Six Sigma and process optimization techniques to eliminate waste and improve process flow and standardization.
• Conduct process diagnostics including assessments, time studies, value stream mapping and demand and capacity analysis.
• Collaborate with process owners, subject matter experts and digital teams to design and deploy future-state workflows and automation solutions.
• Develop and maintain project charters, process maps, standard work documentation and benefit realization reports.
• Monitor project outcomes and ensure sustained performance improvements aligned with business goals.
• Coach and mentor teams on Lean thinking, structured problem solving and continuous improvement practices.
• Influence stakeholders and drive adoption of change initiatives across functions.
• Ensure compliance with organizational policies, data privacy requirements and operational excellence standards

Skills

Lean Six Sigma

Change leadership

Stakeholder management

Data-driven decisions

Cross-functional collaboration

Structured problem solving

Education

Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management or related field

Master’s degree in Business Administration, Industrial Engineering or related field

Tools

DMAIC

PDCA

8D

Job description

Bon Secours Mercy Health Global Business Services – Manila is seeking a Lead Business Transformation to drive enterprise and function-level initiatives, delivering improvements in efficiency, cost, quality, and customer experience.

You will lead Kaizen events, apply Lean and Six Sigma, partner with cross-functional teams, and mentor teams in continuous improvement while ensuring compliance and measurable outcomes.