Overview: Join Bureau Veritas, a global leader in testing, inspection, and certification services. Join our dynamic team as a Training Manager and lead the strategic growth of our training division. This is a high-impact role that combines operational excellence, business acumen, and market leadership to drive revenue growth and customer success.
- To plan for training programs for ALL schemes and collaborate with trainers, and back office team – from training content, materials, date, venue.
- Manage trainers competency and training and liaison with ITC.
- Curate Marketing content for LinkedIn/websites for lead generation. Manage marketing campaign and Salesforce campaign, supported by marketing executive.
- Identify market trends for training and assist in the creation or development of new products, in conjunction with subject matter experts aligned to the business strategy
- Build a team of non-exclusive trainers to back up internal trainers.
- Work with the enterprise and resellers managers to implement fit-for purpose and highly profitable resellers and enterprise strategy
- Cultivate relationships with major industry bodies, and educational or training institutions to promote training.
- Develop and ensure a more strategic customer journey through digital transformation.
- Develop on-demand training with external provider.
- Manage customized training for client's who prefer to do it in-house. – Training program, plan, duration and selling price.
- Be responsible for pricing models and P&L for training business. ( SALES and Revenue)
- Ensure positive customer satisfaction through NPS/post training feedback form.
- Manage Certificate issuance and delivery.
- Sales, Margin, Pipeline and Revenue reporting.
- Coach and Train new Training team members, attract and retain key talents.
- Others to be assigned from time to time.
Work Experience
Required Skills and Qualification
- Minimum of 3 years experience in the preferred industry
Skills & Competencies
- Degree in Marketing, Mass Communications, Business Management or equivalent or Degree in Science or Engineering with Business Development for Technical Sales
- At least five (5) years of management experience in manufacturing or any TIC related field combined
- At least five (5) years as Lead Auditor and understand TIC Training needs.
- At least five (5) years as Trainer
- Excellent communication and interpersonal skills
- Customer service oriented and with good problem-solving0020skills
- Proficient in MS Office applications
- Honest and reliable, strong sense of work responsibility
- Keen to details and highly analytical
- Must be able to work independently, as well as in a team environment
- Time Management
- Must be confident, highly efficient and self-motivated