Training Operations Manager (w/ Business Development experience)

Private Advertiser; Pasig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Private Advertiser is seeking an experienced Training Manager to lead its training function and support business and people development objectives.

The role focuses on driving performance, strengthening customer relationships, and delivering high-quality services through strong leadership and program delivery.

The ideal candidate will manage teams, develop talent, and collaborate with stakeholders to sustain revenue growth and operational excellence.

Qualifications

• Bachelor's degree or equivalent in a business-related field
• Proven experience leading training or development programs
• Strong ability to forecast, plan, and manage sales opportunities
• Excellent communication and stakeholder management skills
• Track record of meeting business or revenue targets
• Experience managing teams and cross-functional initiatives

Responsibilities

• Drive achievement of business and revenue targets.
• Develop and manage sales pipelines, forecasts, and opportunities.
• Build and maintain strategic customer accounts.
• Identify opportunities to expand existing business and develop new opportunities.
• Monitor performance and take timely actions to hit targets.
• Lead, coach, and develop the team to achieve objectives.

Skills

Training management

Sales

Business development

Account management

Leadership

Communication

Forecasting

Customer relationships

Education

Bachelor's degree in Business/Management/Education/Marketing

Job description

Company

A multinational organization is seeking an experienced Training Manager to lead its training function and support the organization’s business and people development objectives.

The successful candidate will be responsible for managing business performance, strengthening customer relationships, leading the team, and ensuring efficient and high-quality delivery of services.

Key Responsibilities

Business & Commercial Performance

• Drive achievement of business and revenue targets.




• Develop and manage sales pipelines, forecasts, and business opportunities.




• Build and maintain strategic customer accounts.




• Identify opportunities to expand existing business and develop new opportunities.




• Monitor business performance and implement appropriate actions to achieve targets.

Customer & Stakeholder Management

• Build and maintain strong relationships with customers and internal stakeholders.




• Respond promptly to business and customer requirements.




• Address concerns and escalations effectively and in a timely manner.




• Demonstrate ownership, accountability, and a strong customer-focused approach.




• Promote effective collaboration across teams and stakeholders.

Leadership & People Development

• Lead, coach, and develop the team to achieve business objectives.




• Establish clear goals, expectations, and performance standards.




• Monitor performance and promote accountability.




• Support the professional growth and development of team members.




• Build strong working relationships and positively influence stakeholders across the organization.

Operational Excellence

• Oversee the effective planning and delivery of training activities.




• Monitor operational and business KPIs.




• Identify opportunities to improve processes, efficiency, and customer experience.




• Ensure consistent quality and timely delivery of services.




• Effectively manage resources and competing business priorities.

Qualifications & Experience

• Bachelor’s degree in Business, Management, Education, Marketing, or a related field.




• Proven experience in training management, sales, business development, account management, or a related function.




• Demonstrated track record of achieving business or sales targets.




• Strong experience in pipeline management, forecasting, and account development.




• Experience in managing teams, projects, or cross-functional initiatives.




• Strong leadership, coaching, and people development skills.




• Excellent communication, customer relationship, and stakeholder management skills.




• Strong business acumen and analytical skills.




• Ability to manage performance, drive accountability, and deliver results.




• Experience working with regional or international stakeholders is an advantage.

Ideal Candidate

We are looking for a results-oriented and people-focused leader who can effectively balance commercial objectives, customer needs, team development, and operational requirements.

The ideal candidate is proactive, accountable, collaborative, and capable of building strong relationships while driving sustainable business performance.

Confidentiality Notice:

This is a confidential recruitment process. Further information about the organization and role will be shared with shortlisted candidates at the appropriate stage.