Training and Development Officer

Zyklus Concept, Inc.; Quezon City; On-site; PHP 240,000 - 400,000; Full time

Benefits offered by this job

Commission

Incentives

Employee Assistance Program

Mentorship Program

Professional Development

Job summary

A prominent firm in food and beverage training is seeking a Training and Development Officer to enhance the skills and performance of its staff. The successful candidate will develop and implement comprehensive training programs, assess skill gaps, and facilitate workshops to promote employee growth. Strong communication skills and a Bachelor's degree are required. This is a full-time, on-site position located in Quezon City, offering competitive benefits and a collaborative work environment.

Qualifications

• 1-3 years of experience in training and development, preferably in food and beverage management.
• Ability to maintain training records and provide reports.
• Analytical skills to assess training needs and measure program outcomes.
• Adaptability to keep programs current with industry trends.

Responsibilities

• Develop and implement comprehensive training programs.
• Conduct regular assessments to evaluate skill gaps.
• Facilitate workshops and training sessions.
• Collaborate with department heads on training needs.
• Maintain training records and report on progress.

Skills

Strong interpersonal and communication skills

Proficiency in designing and delivering training materials

Analytical skills to assess training needs

Adaptability to industry trends

Communication

Education

Bachelor's degree

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Commission, Incentives

Government Mandated Benefits

Professional Development

Employee Assistance Program, Mentorship Program, Professional Development

Training and Development Officer

The Training and Development Officer plays a pivotal role in enhancing the skills, knowledge, and performance of staff within the organization, particularly in the field of food and beverage management. Focused on designing and implementing effective training programs, this position is critical in fostering a highly competent workforce that can meet the demands of a fast-paced industry. Typically operating in a collaborative environment, the officer engages with various stakeholders to assess training needs and drive initiatives that promote employee growth and retention. The impact of their efforts is reflected in improved customer service, operational efficiency, and overall business success.

Key Responsibilities

• Develop and implement comprehensive training programs tailored to the needs of the food and beverage staff.
• Conduct regular assessments to evaluate skill gaps and training effectiveness, ensuring programs align with industry standards.
• Facilitate workshops, training sessions, and seminars to enhance team performance and knowledge.
• Collaborate with department heads to identify training needs and create targeted development strategies.
• Maintain training records and provide reports on employee progress and program outcomes.

Required Skills

• Strong interpersonal and communication skills to effectively convey information and engage with staff at all levels.
• Proficiency in designing and delivering training materials, both in person and through digital platforms.
• Analytical skills to assess training needs and evaluate program success based on measurable outcomes.
• Adaptability to keep training programs relevant and up-to-date with industry trends and changes.

Documentation Written and Verbal Communication Skills Interpersonal Skills Communication Skills Cost Management Strong Work Ethic Team Player Quality Control Operations Management Teamwork Computer Literate Inventory Management Restaurant Management English Language Consumer Loan

Working Location

164 Victory Ave. 164 Victory Ave, Manila, Metro Manila, Philippines

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