Trainer - UK Banking Collection

The Hird Corp.; Quezon City; On-site; PHP 497,624 - 596,055; Full time

Benefits offered by this job

Performance Bonus

Paid Training

HMO coverage with dependents

Holiday Gifts

Incentives

Job summary

A leading BPO company in Quezon City is seeking a Training Specialist to deliver training and provide coaching for new hires and existing employees. Ideal candidates should hold a Bachelor’s Degree and have 2-4 years of experience in collections or training within a BPO environment. This role offers a competitive salary of up to ₱49,000 along with comprehensive HMO coverage and government-mandated benefits. The position requires on-site work and operates on a shifting schedule aligned with UK time.

Qualifications

• Bachelor’s Degree holder.
• 2–4 years of experience in US/UK collections, banking operations, or training.
• Strong understanding of training methodologies (virtual and F2F).

Responsibilities

• Deliver training for new hires and tenured employees.
• Facilitate virtual and classroom training sessions.
• Provide coaching, feedback, and performance support.

Skills

Excellent communication skills

Facilitation skills

Coaching skills

Understanding of training methodologies

Education

Bachelor’s Degree

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job Responsibilities:

• Deliver training for new hires and tenured employees
• Facilitate virtual and classroom training sessions
• Apply effective training methodologies and learning techniques
• Provide coaching, feedback, and performance support
• Ensure alignment with client and operational standards

Qualifications:

• Bachelor’s Degree holder
• 2–4 years of experience in US/UK collections, banking operations, or training in a BPO/shared services environment
• Strong understanding of training methodologies (virtual and F2F)
• Excellent communication, facilitation, and coaching skills
• Exposure to UK banking or collections (preferred but not required)

Salary & Benefits:

• Up to ₱49,000 basic salary (depending on experience)
• Paid Training
• HMO coverage (with dependents)
• Government-mandated benefits
• Work Setup: 100% onsite (no remote work)
• Schedule: Shifting (UK time)