Onsite UK Banking Collections Trainer | Training & Coaching

The Hird Corp.; Quezon City; On-site; PHP 497,624 - 596,055; Full time

Benefits offered by this job

Performance Bonus

Paid Training

HMO coverage with dependents

Holiday Gifts

Incentives

Job summary

A leading BPO company in Quezon City is seeking a Training Specialist to deliver training and provide coaching for new hires and existing employees. Ideal candidates should hold a Bachelor’s Degree and have 2-4 years of experience in collections or training within a BPO environment. This role offers a competitive salary of up to ₱49,000 along with comprehensive HMO coverage and government-mandated benefits. The position requires on-site work and operates on a shifting schedule aligned with UK time.

Qualifications

• Bachelor’s Degree holder.
• 2–4 years of experience in US/UK collections, banking operations, or training.
• Strong understanding of training methodologies (virtual and F2F).

Responsibilities

• Deliver training for new hires and tenured employees.
• Facilitate virtual and classroom training sessions.
• Provide coaching, feedback, and performance support.

Skills

Excellent communication skills

Facilitation skills

Coaching skills

Understanding of training methodologies

Education

Bachelor’s Degree

Job description

A leading BPO company in Quezon City is seeking a Training Specialist to deliver training and provide coaching for new hires and existing employees. Ideal candidates should hold a Bachelor’s Degree and have 2-4 years of experience in collections or training within a BPO environment. This role offers a competitive salary of up to ₱49,000 along with comprehensive HMO coverage and government-mandated benefits. The position requires on-site work and operates on a shifting schedule aligned with UK time.