TL/LTL Transportation Coordinator

iSupport Worldwide; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Upskilling academy

Modern office

Employee engagement

Job summary

iSupport Worldwide in Metro Manila is seeking a Transportation Support to coordinate daily TL/LTL shipments across multiple sites. You will manage carrier communications, scheduling, and documentation to ensure on-time transportation execution.

The role requires 3+ years in transportation coordination, strong Excel skills, and experience with TMS. You will work with dock teams and stakeholders to resolve issues and support ISO 9001/14001 compliance.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field, or four (4) years of equivalent transportation or logistics experience.
• Minimum 3 years of experience in transportation coordination, logistics, shipping, freight, supply chain, or related operations.
• Experience coordinating Truckload (TL) and Less-Than-Truckload (LTL) shipments, routing, pickups, deliveries, and carrier communications.
• Strong background in transportation, freight management, shipping operations, and logistics coordination.
• Knowledge of transportation processes, shipment tracking, expedited shipments, and transportation issue resolution.
• Proficiency in Microsoft Excel for shipment tracking, reporting, operational monitoring, and data management.
• Experience with Transportation Management Systems (TMS), logistics software, and transportation platforms.
• Knowledge of Bills of Lading (BOLs), invoices, shipment tracking records, and transportation documentation.
• Experience working with carrier brokers, carrier hubs, shipping providers, and transportation partners.
• Knowledge of ISO 9001 and ISO 14001 standards is an advantage.

Responsibilities

• Coordinate daily TL and LTL shipment routing with carriers and transportation partners across multiple locations.
• Communicate with carrier brokers, hubs, and providers regarding pickups, deliveries, and shipment status.
• Schedule and coordinate shipment pickups, deliveries, and transportation activities based on priorities.
• Manage delivery schedules, time slot adjustments, and transportation requests to support changing business requirements.
• Monitor shipment status and transportation performance to ensure timely pickups and deliveries.
• Track and coordinate time-sensitive and expedited shipments from pickup through delivery confirmation.
• Investigate missed pickups, identify root causes, and communicate impacts to stakeholders.
• Obtain and communicate updated ETA information when delays occur.
• Prepare, organise, maintain, and update transportation documentation (BOLs, invoices, tracking documents).
• Assist in resolving issues related to transportation documentation and shipment labelling.
• Coordinate remotely with dock teams to support shipment execution and resolve issues.

Skills

Transportation coordination

Carrier communications

Stakeholder management

Analytical thinking

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Transportation Management System (TMS)

Job description

iSupport Worldwide in Metro Manila is seeking a Transportation Support to coordinate daily TL/LTL shipments across multiple sites. You will manage carrier communications, scheduling, and documentation to ensure on-time transportation execution.

The role requires 3+ years in transportation coordination, strong Excel skills, and experience with TMS. You will work with dock teams and stakeholders to resolve issues and support ISO 9001/14001 compliance.