Ticket Fulfillment Specialist for Fast-Paced Ops

Acquire Intelligence; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Acquire Intelligence is seeking an Operations Assistant to support ticket fulfilment and admin tasks across our platforms. You will manage digital ticket distribution, maintain accurate data records, and collaborate with internal teams to ensure tickets reach customers on time and to a high standard.

The role rewards accuracy, speed, and flexibility. You will learn different ticket delivery methods, work with Magento and TMS systems, and help identify anomalies to keep the fulfilment process

Qualifications

• Thrive in a fast-paced environment where tasks and plans change.
• Ability to complete repetitive tasks at a high standard.
• Proficiency in Microsoft Office (Excel, Word, etc.).
• Proficiency in Google Workspace (Sheets, Docs, etc.).
• Attention to detail.
• Understanding of events and ticketing industry is advantageous.
• Strong time management with ability to meet deadlines.
• Drive to learn and improve professionally.

Responsibilities

• Download and organise tickets in bulk across platforms.
• Fulfilling orders by sending tickets to customers via internal systems (Magento, TMS).
• Enter and manage ticket data across platforms.
• Learn various ticket delivery methods.
• Learn primary ticketing sites and system workflows.
• Identify and flag fulfilment anomalies.
• Organise tickets in bulk across platforms.
• Allocate tickets to customers via internal systems (TMS).

Skills

Fast-paced work

Repetitive tasks

MS Office

Google Suite

Attention to detail

Events/ticketing knowledge

Time management

Continuous learning

Job description

Acquire Intelligence is seeking an Operations Assistant to support ticket fulfilment and admin tasks across our platforms. You will manage digital ticket distribution, maintain accurate data records, and collaborate with internal teams to ensure tickets reach customers on time and to a high standard.

The role rewards accuracy, speed, and flexibility. You will learn different ticket delivery methods, work with Magento and TMS systems, and help identify anomalies to keep the fulfilment process