Ticket Fulfillment Specialist: Smooth Orders, Clear Updates

Tickets365; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

Tickets365 is looking for a highly organized Ticket Fulfillment Specialist to join our operations team in Manila. This role involves accurately fulfilling ticket orders while maintaining strong communication with internal teams. The ideal candidate will have experience in the ticketing industry and strong attention to detail.

The responsibilities include processing orders across platforms, coordinating with departments, and ensuring timely completion. Join us if you excel in communication and enjoy enhancing customer experiences!

Qualifications

• Experience in the ticketing industry is required (ticket operations, sales, box office, brokerage, or marketplace fulfillment).
• Outstanding communication skills across email and chat.
• Strong attention to detail and ability to follow structured processes.

Responsibilities

• Accurately process and fulfill ticket orders across multiple platforms.
• Maintain proactive communication with internal departments.
• Verify all order information and ticket availability before fulfillment.

Skills

Communication skills

Attention to detail

Ability to thrive in fast-paced environments

Tools

Ticketmaster

SeatGeek

StubHub

Job description

Tickets365 is looking for a highly organized Ticket Fulfillment Specialist to join our operations team in Manila. This role involves accurately fulfilling ticket orders while maintaining strong communication with internal teams. The ideal candidate will have experience in the ticketing industry and strong attention to detail.

The responsibilities include processing orders across platforms, coordinating with departments, and ensuring timely completion. Join us if you excel in communication and enjoy enhancing customer experiences!