Fulfillment Assistant

Acquire.AI; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Job summary

Acquire Intelligence is seeking a Fulfillment Assistant in Quezon City to support ticket fulfilment and admin tasks across platforms. The role focuses on organizing tickets, data accuracy, and processing orders for customers using internal systems such as Magento and TMS.

You will learn various ticket delivery methods and help maintain smooth operations in a fast-paced environment, contributing to timely and accurate ticket delivery.

Qualifications

• Ability to thrive in a fast-paced environment and adapt to changing tasks.
• Strong attention to detail and consistent accuracy on repetitive tasks.
• Proficiency in Microsoft Excel and Google Sheets for data handling.
• Experience with data entry and ticket-related workflows is a plus.

Responsibilities

• Download and organize tickets in bulk across multiple platforms.
• Fulfill orders by sending tickets to customers via internal systems.
• Enter and manage ticket data across platforms for accuracy.
• Learn different ticket delivery methods and primary ticketing websites.
• Identify and flag anomalies in the fulfillment process; maintain data integrity.
• Allocate tickets to customers using internal systems (TMS).

Skills

Attention to detail

Time management

Microsoft Excel

Google Sheets

Data entry

Problem solving

Tools

Magento

TMS (Ticket Merchant)

Job description

## Fulfillment AssistantApply: Quezon City: Full time: Posted Today: End Date: October 27, 2026 (30+ days left to apply): R12952We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!**Job Title:**Fulfillment Assistant**Department:**Operations**Job Summary**As an Operations Assistant, you’ll support the smooth and efficient delivery of ticket fulfilment and administrative tasks across our platforms. This role involves managing digital ticket distribution, maintaining accurate data records, and assisting with various day-to-day operational duties. You’ll work closely with internal systems and teams to ensure customers receive their tickets on time and to the highest standard.**Key Responsibilities*** Downloading and strategically organising tickets in bulk across a variety of platforms* Fulfilling orders by sending tickets to customers using our internal systems (Magento, TMS (website created for Ticket Merchant))* Data management and entry of tickets across different platforms* Learning and understanding different types of ticket delivery methods* Learning and understanding different types of primary ticketing websites and how their systems work* Identifying and flagging anomalies within the fulfilment process* Strategically organising tickets into bulk across a variety of platforms* Fulfilling orders by allocating tickets to customers using our internal systems (TMS)**Desirable Characteristics/Skills*** Thrive in a fast-paced environment, where tasks, plans and ideas change* Ability to complete repetitive tasks at a consistently high standard* Highly competent in basic Microsoft Office programs (excel, word etc)* Highly competent in basic Google Suite Office (sheets, documents etc)* Attention to detail* Having an understanding of the events and ticketing industry is advantageous* Having well-developed time management skills with the ability to deal with conflicting deadlines* Possess a drive to continuously learn and improve in a professional settingJoin the A-Team and experience the A-Life!### About UsAcquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.