Telesales Team Lead: Coach, Optimize KPIs & Targets

Techworld 360 Inc.; Philippines; On-site; PHP 391,000 - 580,000; Full time

Job summary

Techworld 360 Inc. in the Philippines seeks a Telesales Team Lead to supervise, coach and motivate the sales team while driving KPI-based improvement. You will present new ideas, coach subordinates and work with KPI data to plan weekly, monthly and quarterly performance enhancements.

The ideal candidate has 1–3 years in telesales, 1+ years in a team lead role, and a proven track record of meeting quotas, daily calls, and deposit/new-player revenue targets.

Qualifications

• College graduate required.
• 1–3 years proven telesales experience.
• Excellent telemarketing techniques and skills.
• 1+ years in a team lead/coaching position.
• Strong track record of meeting or exceeding quotas.

Responsibilities

• Supervise, coach, motivate and build telesales team spirit.
• Present new ideas and policies to improve performance.
• Work with KPI data to create and execute weekly/monthly/quarterly improvement plans.
• Be an example of a star performer and coach subordinates.
• Achieve targets for daily calls, deposits from outbound calling, new player acquisition and overall revenue.

Skills

Telesales experience

Telemarketing skills

Team leadership

Quota attainment

Education

College Graduate

Job description

Techworld 360 Inc. in the Philippines seeks a Telesales Team Lead to supervise, coach and motivate the sales team while driving KPI-based improvement. You will present new ideas, coach subordinates and work with KPI data to plan weekly, monthly and quarterly performance enhancements.

The ideal candidate has 1–3 years in telesales, 1+ years in a team lead role, and a proven track record of meeting quotas, daily calls, and deposit/new-player revenue targets.