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Job summary
A financial consultancy firm is seeking a Telesales Head in Makati to oversee a team, ensuring sales targets are consistently achieved. Responsibilities include training staff, managing performance metrics, and collaborating with departments to enhance customer satisfaction. Candidates should have extensive telesales management experience in the banking sector, excellent communication skills, and a degree in business or finance, alongside proficiency in CRM tools. Join a dynamic team and drive sales excellence in retail loan products.
Qualifications
Proven experience as a Telesales manager or team leader in banking or finance.
Excellent knowledge of retail loan products and services.
Ability to work under pressure and meet deadlines.
Responsibilities
Ensure that Sales targets are met monthly.
Manage SLAs for all applications.
Train staff on internal products and processes.
Skills
Telesales management
Customer satisfaction
Sales strategies
Communication
Negotiation
Leadership
Education
Bachelor's degree in business, finance or related field
Tools
CRM software
MS Office
Job description
A financial consultancy firm is seeking a Telesales Head in Makati to oversee a team, ensuring sales targets are consistently achieved. Responsibilities include training staff, managing performance metrics, and collaborating with departments to enhance customer satisfaction. Candidates should have extensive telesales management experience in the banking sector, excellent communication skills, and a degree in business or finance, alongside proficiency in CRM tools. Join a dynamic team and drive sales excellence in retail loan products.