Telemarketer / Appointment Setter | WFO | Entec

Cloudstaff Philippines Inc.; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health insurance

Career advancement

Company PC

Fiber internet

Beer Fridays

VIP lounge

Job summary

Cloudstaff Philippines Inc. is seeking a results-driven telemarketer to generate sales via cold calls and inbound inquiries. You will influence customers by presenting product benefits and gathering requirements.

You will use scripts, handle objections, and maintain accurate records while aiming to exceed sales quotas in a fast-paced environment.

Qualifications

• Experience in telemarketing or similar sales/customer service.
• Track record of meeting sales quotas preferably over the phone.
• Working knowledge of CRM software and telephone systems.

Responsibilities

• Cold call using a provided directory to sell products.
• Answer incoming calls from prospective customers.
• Explain product features and benefits using scripts.
• Ask questions to understand customer requirements.
• Persuade customers to buy based on needs.

Skills

Telemarketing

Quota achievement

CRM software

Communication skills

English proficiency

Negotiation

Persistence

Education

High school diploma

BSc/BA preferred

Tools

Phone systems

Job description

Job Summary/Objective

Generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

Responsibilities & Duties

• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide info about product's features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Qualifications and Requirements

Skills/Attributes required

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented

Qualifications/Experience required

• High school diploma; BSc/Ba is a plus
• 1-2-year(s) experience in telemarketing

Perks and Benefits

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement

Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.