Job Description
Internal Process
- The role rings the lead owner to take them through why the lead is a good opportunity
- Offers the option to ring the lead to sales qualify before the lead owner gets the lead
- If they accept they ring the lead
- If they don’t then they keep in touch with the owner if they have not recorded in connect that the lead has been followed up.
- If they accept then the lead gets qualified and then handed over
- In both scenarios an absolutely valuable aspect of this role is following up with the sales person to update the Aon CRM
Lead Qualification
- Engage with prospects to assess their needs, budget, authority, and timeline (using BANT or a similar framework).
- Accurately score and qualify leads before passing them to the sales team.
- Document all interactions and qualification details meticulously in the CRM (e.g., Salesforce, HubSpot).
- Achieving appointments and setting up the diary event and confirming appointments prior to the appointment date
- Assisting the marketing team or BDA with buyer's qualification calls, digital presentations and open lead call backs
Pipeline Management & Collaboration
- Work closely with the sales and marketing teams to ensure a smooth handoff of qualified leads.
- Provide feedback to marketing on lead quality and campaign effectiveness.
- Monitor and report on key performance indicators (KPIs) such as number of leads generated, conversion rates, and pipeline contribution.
Continuous Optimization
- Test and iterate on outreach templates, subject lines, and strategies to improve performance.
- Suggest new tools, channels, or processes to enhance the efficiency and effectiveness of lead generation efforts.
In addition
- We would want this role to make pre-event calls to ensure they are coming/RSVP for our select, signature events
- For some of our ABM campaigns this role may make initial call to qualify the lead
Qualifications and Requirements
- Experience:1-3 years of proven experience in lead generation, inside sales, business development, or a similar outbound role.
- Communication:Exceptional written and verbal communication skills. Ability to craft clear, persuasive, and professional messages.
- Tech Savvy:Proficiency with CRM software, email outreach platforms (e.g., Outreach, Salesloft), and LinkedIn Sales Navigator. Familiarity with basic marketing automation is a plus.
- Mindset:Self-starter with a "hunter" mentality, high energy, and resilience in the face of rejection.
- Organizational Skills:Strong ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
- Analytical Ability:Comfortable tracking metrics and using data to inform decisions and strategies.
Preferred Qualifications
- Experience in e.g. BFSI Industry, B2B SaaS, Technology, etc.
- Knowledge of lead scoring methodologies and sales pipelines.
- Experience with A/B testing for email and call scripts.
Perks and Benefits
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- We set you up with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
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Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.