Tele Collector

Elite Collection and Business Services, Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading business services firm based in Metro Manila is seeking enthusiastic individuals for payment collection roles. Ideal candidates are fresh graduates with strong communication skills and an empathetic nature. Responsibilities include outbound calls for payments and maintaining customer transaction records. Join a supportive team culture and start your career in a dynamic environment.

Qualifications

• Fresh graduate or student welcome to apply.
• Empathetic, patient, and detail-oriented individuals encouraged.

Responsibilities

• Conduct outbound calls to collect payments and negotiate repayments.
• Maintain accurate records of customer interactions.
• Assist in resolving customer inquiries about account status.

Skills

Strong communication skills

Negotiation skills

Empathy

Education

Diploma in a relevant field

Job description

Responsibilities

• Conduct outbound calls to collect payments and negotiate repayments from clients.
• Maintain accurate records of customer interactions and transactions.
• Assist in resolving customer inquiries regarding account status and payment plans.
• Follow company policies and regulations during collection activities.
• Provide exceptional customer service to ensure client satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: Fresh graduate or student
• Skills and Competencies: Strong communication skills
• Qualities and Traits: Empathetic, patient, and detail-oriented
• Responsibilities and Duties: Ability to negotiate and communicate effectively