A local financial services firm in Bukidnon is looking for an entry-level collections representative. This role involves contacting customers to collect outstanding debts, maintaining accurate records, and preparing reports on account status. Candidates should possess a diploma in finance or business administration, and strong communication and negotiation skills. Fresh graduates are welcome to apply, and this position offers an opportunity to develop professional skills in a supportive environment.
Qualifications
Strong communication and negotiation skills are essential.
Proficiency in standard office software required.
Detail-oriented with a strong sense of ethics and professionalism.
Responsibilities
Contact customers to collect outstanding debts and negotiate payment plans.
Maintain accurate records of collection activities and customer interactions.
Prepare reports on account status and make recommendations for further actions.
Skills
Strong communication and negotiation skills
Proficient in using standard office software
Education
Diploma in Finance, Business Administration or a related field
Job description
Job Description
Description
Contact customers to collect outstanding debts and negotiate payment plans.
Maintain accurate records of collection activities and customer interactions.
Work with financial software and company databases to track payments and overdue accounts.
Resolve discrepancies and provide excellent customer service during collection processes.
Prepare reports on account status and make recommendations for further actions.
Requirements
Educational Qualifications: Diploma in Finance, Business Administration or a related field.
Experience Level: 0–2 years (Fresh graduates are encouraged to apply).
Skills and Competencies: Strong communication and negotiation skills.
Skills and Competencies: Proficient in using standard office software.
Qualities and Traits: Detail-oriented with a strong sense of ethics and professionalism.
Working Conditions: Office environment with occasional field visits.
Qualities and Traits: Ability to work independently and as part of a team.