Collections Specialist

ARMCOLLECTIONS INC.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local collections agency in Metro Manila is seeking a Collections Associate to manage and oversee the collections process for overdue accounts. The role involves communicating with customers, maintaining accurate payment records, and providing excellent customer service. No prior experience is necessary, as training will be provided. Ideal candidates should possess a High School diploma and demonstrate strong communication and organizational skills.

Qualifications

• Educational qualification of High/Senior High School diploma is required.
• No prior experience required; training will be provided.
• Customer-oriented, resilient, and trustworthy qualities desired.

Responsibilities

• Manage and oversee collections process for overdue accounts.
• Communicate with customers to resolve payment issues.
• Maintain accurate records of communications and payments.

Skills

Strong communication

Attention to detail

Organizational skills

Education

High/Senior High School diploma

Job description

Responsibilities

• Manage and oversee collections process for overdue accounts.
• Communicate with customers to resolve payment issues.
• Maintain accurate records of communications and payments.
• Work closely with the accounting department on reconciliations.
• Develop strategies to reduce outstanding debt.
• Provide excellent customer service during collections process.
• Generate reports on collection activities and outcomes.

Qualifications

• Educational Qualifications: High/Senior High School diploma is required.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong communication, attention to detail, and organizational skills.
• Responsibilities and Duties: Contact clients for payment collection, maintain records, and resolve inquiries.
• Working Conditions: Office environment with standard working hours.
• Qualities and Traits: Customer-oriented, resilient, and trustworthy.