Telco Account | Customer Service Representative

Metacom Careers; Muntinlupa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO Coverage for up to 3 dependents

Job summary

Metacom Careers in Muntinlupa is hiring Customer Service Representatives for a Premium Telco Account. You will assist customers with telecommunications inquiries via voice support, provide accurate information, and resolve concerns while delivering excellent service.

Freshers are welcome; must be willing to work onsite in Alabang, Muntinlupa on a shifting schedule. Onsite training is provided, with HMO coverage for up to 3 dependents and a 13th month pay.

Qualifications

• Senior High School Graduate or Old Curriculum High School Graduate
• ALS Graduate may also apply
• Freshers are welcome
• Must have completed the required high school education
• Undergraduate High School applicants are not accepted
• Good communication and customer service skills
• Willing to work onsite in Alabang, Muntinlupa
• Willing to work on a shifting schedule
• Paid Training
• HMO Coverage
• HMO coverage for up to 3 dependents
• 13th Month Pay
• Company-sponsored trips or retreats

Responsibilities

• Assist customers with telecommunications inquiries via voice support
• Provide accurate information and resolve concerns
• Deliver excellent customer service

Skills

English language

Customer service

Problem solving

Team player

People skills

Education

Senior High School Diploma

ALS Graduate

Tools

Salesforce

Job description

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Work Setup: Onsite

Schedule: Shifting Schedule

Job Description

We are hiring Customer Service Representatives for a Premium Telco Account. The role involves assisting customers with telecommunications-related inquiries, providing accurate information, resolving concerns, and delivering excellent customer service through voice support.

Qualifications

• Senior High School Graduate or Old Curriculum High School Graduate
• ALS Graduate may also apply
• Freshers are welcome
• Must have completed the required high school education
• Undergraduate High School applicants are not accepted
• Good communication and customer service skills
• Willing to work onsite in Alabang, Muntinlupa
• Willing to work on a shifting schedule
• Paid Training
• HMO Coverage
• HMO coverage for up to 3 dependents
• 13th Month Pay
• Company-sponsored trips or retreats

Job Type: Full-time

Work Arrangement: Onsite / Brick-and-Mortar

Experience Level: Fresher / Entry Level

English Language Customer Service Problem Solving Team Player Salesforce People Skills