Technical Support Specialist: Web Hosting & WordPress
1&1 IONOS SE
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Benefits offered by this job
Job summary
IONOS Philippines is seeking a Technical Support Representative to assist customers with web hosting, website development, and Wordpress-related services. You’ll troubleshoot issues and provide friendly, solution‑oriented support to help creators and small businesses succeed online.
The ideal candidate has strong English communication, stays calm under pressure, and is motivated to meet targets while working shifting schedules; the role includes healthcare, insurance, and opportunities for
Qualifications
- At least 2nd year College Level or Graduate of any 2-year course
- At least 6 months sales/customer service experience is an advantage
- Knowledge in Website Development, Webhosting and Wordpress is an advantage
- Content Management System is an advantage
- Basic email knowledge and troubleshooting is an advantage
- Excellent English Communication Skills
- Ability to remain calm and professional in all circumstances
- Highly Motivated and Target Driven
- Willing to work on shifting schedules
- Solutions-oriented
Skills
Education
Tools
Job description
IONOS Philippines is seeking a Technical Support Representative to assist customers with web hosting, website development, and Wordpress-related services. You’ll troubleshoot issues and provide friendly, solution‑oriented support to help creators and small businesses succeed online.
The ideal candidate has strong English communication, stays calm under pressure, and is motivated to meet targets while working shifting schedules; the role includes healthcare, insurance, and opportunities for
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